hp print and scan doctor hangs on update

Fill up the admin username and password, and then select “OK” button.

Finally, click “Reset” button in the confirmation window.

Next, right-click the blank space shown in the Printers list, and choose the “ Reset printing system”.

Then click “ System Preferences” inside the menu of Apple menu icon and choose the “Printers and Scanner” option.

After the driver and software update, restart your computer and printer machine.

In the first step, uninstall the old printer drivers installed on your machine.

When an HP printer is Printing but it is not Scanning, then drivers might be a potential issue. However, if these above steps don't help you in the scanning, then try the below steps and reinstall the printer drivers completely.

Then, restart both the PC & printer and try to scan again using an HP printer. Please ensure that the Scan to PC setting is enabled. Step 4: Next, find the Scan / Scan to PC option inside that utility.

Step 3: Thirdly, open and find out the HP utility option. Step 2: Secondly, go to HP / Hewlett Packard – Envy 5660 Step 1: Firstly, open the Finder – Applications option. In such a scenario, first, try to enable the scan to PC setting by following the given steps: The other reason behind the scan function not working can be that the complete drivers are not installed on the system or PC. Printer scanning to a computer may not work because the scan to PC setting is either disabled. In a few cases, an error is shown which says that “paper is out” when there is plenty of paper inside the printer. Additionally, you have replugged all the printer connections, then also the same issue exists. The basic error indication says that you are not connected to the internet. If that works, you can enjoy printing along with scanning. So, you must try scanning “from” the PC once. These issues might be specific to scanning to the computer. Certain times, the issues take place while scanning to the PC. Your printer worked well in the past and now causing a problem while scanning. Sometimes it gets possible that your Hp Scanner not Working but Printer is Printing. Posted on | HP Printer Support HP Printer is Printing but it is not Scanning.

Hp print and scan doctor hangs on update